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<p><span><strong>Shipping</strong></span></p>
<p>We will be honest. Courier services are not that great. They mistreat your parcels all the time and this means that lots of beautifully handcrafted crockery have broken over the past years. We therefore need to use a lot of materials to tightly package everything so that when someone throws the box on the ground, the ceramics that someone has created with so much love won't go into pieces. Couriers are also expensive and we are just a small business so we have no power over them. This means that we cannot offer free shipping as we hoped we could and we do not want to trick our customers by inflating our prices in order to cover for shipping.</p>
<p>We offer multiple shipping options:</p>
<ul>
<ul>
<li><strong>Orders &lt;£100 (typically less than 10kgs):</strong> Only £3.99 for fast &amp; secure shipping (3-5 working days) or £8.99 for expedited shipping (1-3 working days, cutoff for placing order is 14:00)</li>
<li><strong>Orders £100-£200 (typically more than 10kgs): </strong>Only £4.99 fast &amp; secure shipping (3-5 working days) or £8.99 for ultra fast expedited shipping (1-3 working days, cutoff for placing order is 14:00)</li>
<li><strong>Orders £200-£300 (typically more than 20kgs): </strong>Only £6.99 fast &amp; secure shipping (3-5 working days) or £13.99 for ultra fast expedited shipping (1-3 working days, cutoff for placing order is 14:00)</li>
<li><strong>Orders £300-£400 (typically more than 30kgs): </strong>Only £8.99 fast &amp; secure shipping (3-5 working days) or £13.99 for ultra fast expedited shipping (1-3 working days, cutoff for placing order is 14:00)</li>
<li><strong>Orders £400+ (typically more than 40kgs): </strong>Only £10.99 fast &amp; secure shipping (3-5 working days) or £13.99 for ultra fast expedited shipping (1-3 working days, cutoff for placing order is 14:00)</li>
</ul>
</ul>
<p>Also, we are very conscious for how important shipping is so:</p>
<ul>
<li>If anything<span> </span><span><strong>EVER BREAKS WE WILL REPLACE IT</strong></span><span> </span>no questions asked, we have always done and will always do, you have no responsibility, it's a risk we take</li>
</ul>
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<p>Ireland orders: £0-£100 — £9.99 | £100-£200 — £12.99 | £200-£300 — £15.99 | £300+ — £19.99 (order value drives weight and parcel size which drives cost of shipping)</p>
<p>Europe Zone 1 (<span>Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Isle Of Man, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland</span>) orders: £0-£100 — £11.99 | £100-£200 — £14.99 | £200-£300 — £19.99 | £300+ — £29.99 (order value drives weight and parcel size which drives cost of shipping)</p>
<p><span>Jersey orders: £0-£100 — £11.99 | £100-£200 — £14.99 | £200-£300 — £19.99 | £300+ — £29.99 (order value drives weight and parcel size which drives </span><span>cost</span><span> of shipping)</span></p>
<p>Europe (Zone 2) and Rest of the World: Please get in touch and we’ll provide you with a quote</p>
<ul>
<li>We aim to always ship within a day of receiving your order (typical cutoff is 14:00)</li>
<li>We will keep you in the loop for progress of shipping</li>
<li>We typically ship using next day delivery courier</li>
<li>We protect the environment by re-using as much of packaging material as possible!</li>
<li>Please see Returns page for full T&amp;C's; in summary we will replace any item damaged in transit and we will try to help you resolve any potential issue you may have with your order. We are a customer first business and try to do everything in our power to make sure we only have happy customers!</li>
<li>Don't believe us, see what our customers are saying!</li>
<ul>
<li><span>"Fabulous, personal service" - Rebecca</span></li>
<li><span>"Such wonderful ceramics" - Matthew</span></li>
<li><span>"I love my plates and pasta bowls so much I've had to come back for more" - Charlotte</span></li>
<li>And many more, please check Trustpilot reviews on <a href="https://uk.trustpilot.com/review/www.cerami.co.uk">https://uk.trustpilot.com/review/www.cerami.co.uk</a></li>
</ul>
</ul>