<meta charset="utf-8" />We offer multiple shipping options for the UK<br />
<ul>
<li>Orders &gt;£100: Free standard shipping (3-5 working days) or £6.99 for expedited shipping (1-2 working days, cutoff for placing order is 17:00)</li>
<li>Orders &lt;£100: £2.99 for standard shipping (3-5 working days) or £6.99 for expedited shipping (1-2 working days, cutoff for placing order is 17:00)</li>
</ul>
<p>- EU delivery is flat £35 <br />- Non-EU delivery available but only after direct contact (please don't place order before confirming, see contact details)</p>
<p>All our shipping is fully insured (see below for damages and replacements) and we will replace any item damaged in transit whilst always trying to help resolve any potential issue you may have with your order.</p>
<p>We are a customer first business and try to do everything in our power to make sure we only have happy customers! Don't believe us, see what our customers are saying! <br />- "Fabulous, personal service" - Rebecca <br />- "Such wonderful ceramics" - Matthew <br />- "I love my plates and pasta bowls so much I've had to come back for more" - Charlotte <br />For many more reviews, please check Trustpilot on https://uk.trustpilot.com/review/www.cerami.co.uk</p>
<p>Any damaged in transport items are replaced free of charge in accordance to Refund policy.</p>
<p>We strive to deliver your orders super fast. We have actually delivered orders within 2 hours of placing it (see customer testimonials on Trustpilot!). As we are a small business we guarantee that we will do everything possible to deliver your order 2 days after you've placed it and we always pay our courier for next day delivery regardless of the value of the item you purchased. Larger orders may take 3-5 days to be delivered and this is predominantly driven by the time it takes to super carefully pick and pack everything for you as we don't want transport accidents. Regardless we will do everything we can to make sure you are super happy with your purchase and the service you will receive!</p>
<p>Delivery / shipping fee is non refundable in the event of customer initiated returns. Only cost of goods (minus any potential deductions as per refund policy) are refundable. See Refund &amp; Return policy for more detail and exact terms.</p>
<p>European Union deliveries will arrive within approximately 2 weeks. Delivery outside of the mainland UK is subject to the availability of our couriers’ service in the area and can not be guaranteed.​ Whilst we deliver to most areas in the UK and Ireland, we are unable to guarantee delivery, within our usual lead times, to certain areas. These include Highlands &amp; Islands, Channel Islands (excluding Guernsey), Isles of Scilly and the Isle of Man.​ Please note delivery lead times stated on the product page excludes all Bank Holidays, Saturday and Sundays.​</p>
<p>Please contact us at info@cerami.co.uk, message us on Instagram (@cerami.co.uk) or whatsapp / call on 07900405475 if you require more information or assistance on this.</p>